INSTALLATION OF NEW METER BOXES
Gateway Services Community Development District has initiated a project to replace meter boxes in preparation for a comprehensive District-wide meter replacement initiative. All work will take place within the utility easement on your property. This is part of a larger underground utility project to replace the District’s metering system. Affected parties, which are District utility customers, will receive notices prior to the commencement of work.
Impact and Restoration:
Temporary water service interruptions (both potable and irrigation) will occur during installation. Landscaping within three feet of the meter box that obstructs work will be cleared and not replaced; affected sod will be restored. After installation, the contractor will inspect the area, address any damage, and perform a water flush to ensure operability of the meters.
Town Hall Meetings:
The District will host various town hall meetings for each group, as listed in the tentative schedule. The date, time, and location of these town halls will be updated once it becomes available.
Tentative Schedule:
The tentative schedule for the upcoming phases will be updated once more information is available regarding the group commencement of work. Please check back for updates.
Contact Us:
Frequently Asked Questions:
Do I need to be home during the meter box replacement?
No. Since the meter box is located outside, within the utility easement, you will not need to be home for the replacement work. However, the contractor will attempt to contact the property owners up to three times.
When will my meter box be replaced and/or relocated?
Unfortunately, we cannot provide an exact date for your replacement. However, the contractor will place the new meter box on top of the existing one, which generally means they will be there in 2-3 days, if not sooner.
Will all my group’s boxes be replaced at the same time?
No, the contractor will move down one side of the street, then come back down the other, staying on one side to help with traffic flow.
What should I do to prepare for the meter box replacement?
To ensure the meter box replacement goes smoothly, please ensure there are no obstructions, such as landscaping, plants, or structures, around the meter box. Once the new meter box is installed, any remaining obstructions within three (3) feet of the box will be removed as part of the project. Keeping the area clear will help avoid delays and allow the work to be completed efficiently.
How will I know once my meter box has been replaced?
The contractor will leave a door hanger to notify you when the meter box replacement has been completed.
What happens if I experience a problem after the meter box replacement?
If you experience any issues, such as leaks, low water pressure, or other concerns, please contact the District immediately at (239) 561-1313, option 2.
During the replacement process, your water service may be temporarily interrupted, and you may experience air or discolored water. The contractor will identify an outdoor spigot on your property to perform a water flush.
What are the next steps after the meter box replacement?
Once the meter boxes are replaced, the next phase of the project will focus on replacing the meters themselves. This second phase will involve removing the old meters and installing new, more accurate ones. All work will take place within the utility easement on your property. We will continue to provide updates as the project progresses.
For information about ongoing District projects, visit gatewaydistrict.org/districtprojects