UTILITY BILL PAY
Effective February 1, 2020, Master Card, Visa & Discover credit card payments including credit/debit auto-pay recurring withdrawals will be subject to a processing fee of up to $2.95 OR 2% of the balance whichever is greater – Fee is revised annually.
American Express is not available or accepted as a form of payment.
Payment Options:
To make it easier for our residents to pay their bi-monthly utility bills, we offer several ways to make payments:
- Automatic Payment by Checking Form: Have your payment automatically withdrawn by checking account on the due date. ACH Form
- Automatic Payment by Checking Account – Register online: Access our customer portal and register for account. You have the ability to enroll in automatic payment withdrawal by checking account on the Due Date: Visit our Customer Portal
- Automatic Payment by Credit Card – Register online for an account on our customer portal and enroll in auto-pay by credit card. Have your payment automatically withdrawn on the Due Date. (All credit/debit card payments are subject processing fee). Visit our Customer Portal
- Online One-time payment through our Customer Portal using Debit or Credit Card. (All credit/debit card payments are subject to processing fee)
- Bill Pay through your bank online – Set-up “Bill Pay” through your bank online. Please make sure you use the mailing address Gateway Services CDD, P.O. Box 8=7518, Naples FL 34101-7518 and reference your account number including dashes = Example: 123-4567-89
- By Phone using a Debit or Credit Card (All credit/debit card payments are subject to processing fee)
- By Mail to Gateway Services CDD, P.O. Box 7518, Naples FL 34101-7518
- In person by dropping off payment by check at Gateway Services CDD, 13240 Griffin Dr, Ft Myers FL 33913 (Lobby access temporarily unavailable) – (Use secure Drop-Box located to the left of the main entrance door)